where experience counts
The need to forecast and manage cash-flow is critical to any business. At crs we provide an experienced letter-telephone operation, producing individual client specific staged letters supported by a large UK telephone collection team, operating 6 days a week.
crs accepts and processes any debts at any value, we can also help you with debts previously unsuccessfully recovered and arrears at the write-off stage. crs is also able appoint solicitors and act on your behalf for litigation recovery.
Our experienced collection teams start the process with a letter before launching calls into the individual/company, whilst also dispatching further collection letters throughout the recovery action. crs is also able to provide national doorstep collections.
crs account managers hold regular face-to-face client performance meetings to review collections and recovery actions. All clients at crs have free online access to their accounts, via a secure client log-in page enabling instant access to accounts and a range of collection reports.
A typical example
of how crs will process a recovery:
Day 1 -> Account loaded & letter 1 dispatched
Day 3 -> Launch telephone collection recoveries
Day 6 -> Dispatch recovery letter 2
Day 14 -> Dispatch recovery letter 3
Day 20 -> Dispatch final letter before-action
crs can fast-track accounts and create a recovery service, that suits your needs.
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